Transform Your Home Into a Smart Paradise

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Terms of Service

Last Updated: December 2024

Welcome to TimelessCasa Digital. By using our services, you agree to these terms and conditions.

1. Services

We provide smart home installation, consultation, and technical support services. All services are provided according to agreed specifications and timelines.

2. Payment Terms

Payment is due according to the terms specified in your service agreement. We accept various payment methods including credit cards and bank transfers.

3. Warranties

We provide a 2-year warranty on installation work and honor all manufacturer warranties on equipment. Warranty terms are detailed in your service agreement.

4. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect damages or consequential losses.

5. Cancellation Policy

Services may be cancelled up to 48 hours before scheduled installation. Cancellation fees may apply for same-day cancellations.

For questions about these terms, contact us at [email protected]

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Privacy Policy

Last Updated: December 2024

TimelessCasa Digital respects your privacy and is committed to protecting your personal information.

Information We Collect

We collect information you provide directly, such as name, phone number, and service preferences. We also collect technical information through cookies and analytics.

How We Use Your Information

We use your information to provide services, communicate about appointments, send service updates, and improve our offerings.

Information Sharing

We do not sell or rent your personal information. We may share information with service providers who assist in our operations, subject to confidentiality agreements.

Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for requests.

Contact Information

For privacy-related questions, contact our Privacy Officer at [email protected]

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Cookie Policy

Last Updated: December 2024

This Cookie Policy explains how TimelessCasa Digital uses cookies and similar technologies.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including navigation and access to secure areas.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

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DMCA Policy

Last Updated: December 2024

TimelessCasa Digital respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Policy

We respect the intellectual property rights of others and expect users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the allegedly infringing material
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to:

TimelessCasa Digital
DMCA Agent
2847 SW Morrison Street
Portland, OR 97205
Email: [email protected]

Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification with the same contact information and requirements as specified by DMCA.

Repeat Infringers

We reserve the right to terminate service to repeat infringers in appropriate circumstances.

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GDPR Compliance

Last Updated: December 2024

TimelessCasa Digital is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for compliance requirements

Your Rights Under GDPR

Right to Access

You can request access to personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request limitation of processing in specific situations.

Right to Data Portability

You can request transfer of your data to another controller.

Right to Object

You can object to processing based on legitimate interests.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (503) 555-0147

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

International Transfers

If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data properly.